Support

Help with Halwick Labs apps.

Questions, problems, or feedback? Write to us directly — every app is backed by a person, not a ticket queue.

Contact support

How to reach us

Support

support@halwick-labs.com

Security reports

Please report vulnerabilities confidentially to security@halwick-labs.com.

We reply as soon as we can, usually within a few business days.

Help by app

FitAttach

Adds cadence, power, and speed from a .fit file to your Apple Watch cycling workouts in Apple Health. See FitAttach and privacy.

TintDeck

Manages, creates, and analyses colour palettes — locally on your device with private iCloud sync. See TintDeck and privacy.

What to include in your message

  • The app name and version.
  • Your device and iOS or macOS version.
  • What you expected and what happened instead.
  • If possible, the steps to reproduce the problem.